Parking.sg visual help guides

Quick start guide for new users

Using the app for the first time? Watch the video below for a quick start guide

Why was I billed on days I did not drive?

Parking sessions are combined into 1 bill when the total reaches $5 or after 2 days, which ever comes first.

How do I add or change my credit/debit card?

Add or update your payment card details in the app

How do I appeal a fine?

Submit an appeal via the carpark management's online appeal channel

How do I change my licence plate?

Changed your vehicle? Update or change your licence plate in the app.

How do I add a new vehicle?

If you have another vehicle, add its licence plate in the app to pay for its parking sessions.

How do I select a carpark?

Select a car park for your parking session

What should I do when my card is declined?

Retry with the same card, try to add another card, relaunch the app, or contact your bank.